FAQs
FAQs
Where are the remote staff located
Most of our staff are in the Philippines and some are from various countries (United States, Canada, Australia, Mexico, Brazil, and India)
What Time zone do you follow
We follow all time zones (EST, PST, MST, CST, etc.)
What currency will I be billed
It will always be, US Dollars (USD).
How often will I billed
Just once a month depending on your service period. Every completion of 80 hours/month for part-time staff and 160 hours/month for full-time staff.
Will I be on a lock-in contract
Definitely no. This is sort of a month-to-month basis. We only require at least 15-day notice before discontinuing the service to prepare the staff from the transition and to avoid the company from incurring additional expenses for renewing any internal tools of the staff which will no longer be used for the next service period.